Patient Rights

Patient Rights and ResponsibilitiesPatient Rights and Responsibilities
St. Alexius Medical Center is committed to a mission of healing and hospitality. This commitment is evidenced through the care provided in accordance with these patient rights and responsibilites.

Download the Brochure

Mission Statement
Based on the Gospel values and our own heritage of healing, the mission of St. Alexius Medical Center is to use our presence as a means of touching and caring for people in a Christ-like manner, and to always exhibit the hospitality as reflected in the Rule of St. Benedict: "Let all be received as Christ."

Quality of Care Information
If you have any quality of care or safety concerns about St. Alexius Medical Center that you feel have not been adequately addressed, please call St. Alexius Patient Advocate at 701-530-8604. As an accredited facility by The Joint Commission (TJC) you also have the option of notifying The Joint Commission. You may do so in the following manner:

E-Mail:
complaint@jointcommission.org

Fax:
Office of Quality Monitoring
(630) 792-5636

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

If you have questions about how to file your complaint, you may contact The Joint Commission at this toll free U.S. telephone number (800) 994-6610, 8:30 a.m. to 5 p.m., Central Time, weekdays.