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Quality of Care Information

If you have any quality of care or safety concerns about St. Alexius Medical Center that you feel have not been adequately addressed, please call St. Alexius Risk Management at 530-8606. As an accredited facility by The Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) you also have the option of notifying the Joint Commission. You may do so in the following manner:

E-Mail:
complaint@jcaho.org

Fax:
Office of Quality Monitoring
(630) 792-5636

Mail:
Office of Quality Monitoring
The Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

If you have questions about how to file your complaint, you may contact The Joint Commission at this toll free U.S. telephone number (800) 994-6610, 8:30 a.m. to 5 p.m., Central Time, weekdays.